Attention to detail: Gets em everytime.

A few of you hassled me privately about the bathroom post a few weeks ago. Here’s a followup. You might find this clip a little eye-opening. Not even corporate-class hotels are immune from things that would have you marching with torches on a local restaurant. Note closely that most of the health officials in this […]

Smartest barber on the planet

Not too long ago, I was talking with my buddy Chris Hurn, the commercial paper wizard from Orlando. He was telling me about a barber down there who offers memberships for his barbershop. The memberships allow you to reserve a specific time every so many weeks for whatever services you wanted to get. Maybe you […]

5 reasons why your business needs a newsletter – part 1

Willie Nelson sang “You’re always on my mind….”, and as a business owner – that’s just what you want to be, in a good way. Let’s talk about that hypothetical outdoor power equipment store that I seem to love to pick on. Why does that outdoor power business need a newsletter? I don’t mean just […]