http://www.rescuemarketing.com/blog/2007/01/09/hamilton-gets-the-gift-that-keeps-on-taking/ Strategic, common sense marketing, operations and tech advice that will strengthen your business - today! Fri, 12 Mar 2010 07:00:01 +0000 http://wordpress.org/?v=2.9.2 hourly 1 http://www.rescuemarketing.com/blog/2007/01/09/hamilton-gets-the-gift-that-keeps-on-taking/comment-page-1/#comment-104 strategyst Tue, 16 Jan 2007 19:55:58 +0000 http://www.rescuemarketing.com/blog/2007/01/09/hamilton-gets-the-gift-that-keeps-on-taking/#comment-104 This is a fantastic post on how a small business can beat the big guys -- the bigger guys have the scale to focus on price leadership or operational efficiency as a competitive differentiator, but scale is exactly what prevents them from pulling off customer intimacy strategy. This is a fantastic post on how a small business can beat the big guys — the bigger guys have the scale to focus on price leadership or operational efficiency as a competitive differentiator, but scale is exactly what prevents them from pulling off customer intimacy strategy.

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