If you're new here, you may want to subscribe to my RSS feed. If you prefer email notifications when I update the blog, you can subscribe to blog post announcement emails using the form right over there (and down a little) ->
Thanks for visiting!
You find out that you aren’t even close.
I’ve had clients experience it, I’ve lived it myself, and at least one of my vendors is just about to experience it.
No matter how good you are, you’d better be getting better.
In fact, you’d better be getting better at getting better.
If you don’t, someone is gonna burnout, implode or spontaneously combust.
Seth Godin does a fine job of summing up the customer side of it in this guest post.
Improve, every single flippin’ day.
Popularity: 17%
If you enjoyed this post, make sure you subscribe to my RSS feed!
Tags: business, continuous improvement, customer retention, Management, Positioning
{ 1 comment… read it below or add one }
Kendra 10.26.08 at 9:06 am
Pretty much if you aren’t moving forward you’re going backwards as your competitors are constantly moving forward and those that aren’t are likewise being replaced by others. Especially in this market it’s important to improve each day.
Kendras last blog post..Newspaper Ad Revenues and Accidental Sending