Comments on: Little, inexpensive things mean a lot

By: Tampa Movers

Tampa Movers — Tue, 16 Feb 2010 22:18:29 +0000

It is the little differences that add up.

By: rharbridge (rharbridge)

rharbridge (rharbridge) — Tue, 16 Feb 2010 18:25:52 +0000

Twitter Comment

The little inexpensive things mean a lot [link to post] {The same goes for users, staff, and friends. So easy to do and can be so fun.}

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By: Links for Feb 14 2010 | Technology, Strategy, People and Projects - Consulting

Sun, 14 Feb 2010 15:39:21 +0000

[...] Little, inexpensive things mean a lot by Mark Riffey on Business is Personal [...]

By: Bob

Bob — Thu, 11 Feb 2010 01:52:48 +0000

That is a good question Mark. It would do well for businesses to train employees to go the extra mile. A little goes a long long way.

Bob

By: Mark

Mark — Wed, 10 Feb 2010 22:38:40 +0000

Thanks for commenting, Bob. That’s exactly my point – it really doesnt take that much more. So why do so few do it?

Mark

By: Bob

Bob — Wed, 10 Feb 2010 22:23:06 +0000

Great post! Much food for thought. Of course right now I’ll take the coffee buzz… LOL
It doesn’t require a lot of effort to change one’s perception of what we are doing from “That was nice” to “Wow”
Bob

By: URBuddy

URBuddy — Tue, 09 Feb 2010 23:45:52 +0000

This applies to your employees, as well…

By: Phillip Flores

Phillip Flores — Tue, 09 Feb 2010 12:42:50 +0000

This reminded me about a car sales rep who always manages to sell a lot of cars and one of his secret is getting the birthdates and wedding anniversary dates of his clients and sending them a greeting card on those days. Yup, the little things, the little touches of attention are now more important than ever as the pace of life goes faster. These little things show the client that you care, that you are taken time off just for him or her. – Phillip

By: Cincinnati Movers

Cincinnati Movers — Mon, 08 Feb 2010 23:32:04 +0000

You’re absolutely right about this. These little inexpensive things are usually not difficult to implement, and customers do notice them. Even if they don’t consciously notice them, a trend of seamlessly good or pleasant service causes the customer to associate good feelings with your company. -Josh