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Business is Personal

Personalize your small business and build a relationship with your clients

From the category archives:

Starbucks

The Intersection of Policy and Customer Service

by Mark on August 2, 2008

Are you paying attention to your competition?

by Mark on June 19, 2008

How to serve mail order coffee while wearing your e-commerce marketing hat

by Mark on May 5, 2008

MyStarbucksIdea.com - A gift to every independent coffee shop and cafe owner

by Mark on April 15, 2008

Marketing opportunities: As perishable as lettuce.

by Mark on February 20, 2008

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October morning light at Handkerchief Lake in the Bob Marshall Wilderness
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