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	<title>Business is Personal &#187; courtesy</title>
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		<title>100 things waiters, real estate agents and mechanics should never do, Part 1</title>
		<link>http://www.rescuemarketing.com/blog/2009/11/04/100-ways-to-improve-business/</link>
		<comments>http://www.rescuemarketing.com/blog/2009/11/04/100-ways-to-improve-business/#comments</comments>
		<pubDate>Wed, 04 Nov 2009 13:09:05 +0000</pubDate>
		<dc:creator>Mark</dc:creator>
				<category><![CDATA[attitude]]></category>
		<category><![CDATA[Business culture]]></category>
		<category><![CDATA[customer retention]]></category>
		<category><![CDATA[Customer service]]></category>
		<category><![CDATA[Employees]]></category>
		<category><![CDATA[Hospitality]]></category>
		<category><![CDATA[Ideas]]></category>
		<category><![CDATA[Improvement]]></category>
		<category><![CDATA[quality]]></category>
		<category><![CDATA[Restaurants]]></category>
		<category><![CDATA[Retail]]></category>
		<category><![CDATA[service]]></category>
		<category><![CDATA[Small Business]]></category>
		<category><![CDATA[The Slight Edge]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[courtesy]]></category>
		<category><![CDATA[restaurant]]></category>
		<category><![CDATA[waiter]]></category>
		<category><![CDATA[waitress]]></category>

		<guid isPermaLink="false">http://www.rescuemarketing.com/blog/?p=2907</guid>
		<description><![CDATA[photo credit: goldsardine If you don&#8217;t own a restaurant, the temptation might be to turn the page and blow past part one of the NY Times&#8217; &#8220;100 things restaurant staffers should never do&#8221; story. Or maybe you&#8217;d read it like a diner, thinking &#8220;Yeah, #2, 13 and 34 really annoy me&#8221;. Don&#8217;t waste it like [...]]]></description>
			<content:encoded><![CDATA[<p></p><div class="photo_right"><a title="pay no attention to the blues singer in the rear" href="http://www.flickr.com/photos/28639488@N00/2998923846/" target="_blank"><img class="colorbox-2907"  src="http://farm4.static.flickr.com/3281/2998923846_20c8266401_m.jpg" border="0" alt="pay no attention to the blues singer in the rear" /></a><br />
<small><a title="Attribution-NoDerivs License" href="http://creativecommons.org/licenses/by-nd/2.0/" target="_blank"><img class="colorbox-2907"  src="http://www.rescuemarketing.com/blog/wp-content/plugins/photo-dropper/images/cc.png" border="0" alt="Creative Commons License" width="16" height="16" align="absmiddle" /></a> <a href="http://www.photodropper.com/photos/" target="_blank">photo</a> credit: <a title="goldsardine" href="http://www.flickr.com/photos/28639488@N00/2998923846/" target="_blank">goldsardine</a></small></div>
<p><span class="drop_cap">I</span>f you don&#8217;t own a restaurant, the temptation might be to turn the page and blow past part one of the <a href="http://boss.blogs.nytimes.com/2009/10/29/one-hundred-things-restaurant-staffers-should-never-do-part-one/?em" target="_blank">NY Times&#8217; &#8220;100 things restaurant staffers should never do&#8221;</a> story.</p>
<p>Or maybe you&#8217;d read it like a diner, thinking &#8220;Yeah, #2, 13 and 34 really annoy me&#8221;.</p>
<p>Don&#8217;t waste it like that.</p>
<p>The list is all about whatever *you* do, no matter what that is.</p>
<p>I <em>guarantee</em> that your oil change store, dry cleaning store, clothing store, bar, coffee shop, software business or consulting firm can adapt most of these for your business.</p>
<p>You don&#8217;t have to agree with all fifty. For example, I *prefer* to know the waiter&#8217;s name. It&#8217;s more&#8230; personal. But you knew I&#8217;d say that.</p>
<p>Even if you don&#8217;t agree with all of them, use the list to your advantage. <a href="http://www.rescuemarketing.com/blog/2009/11/05/100-things-employees-should-never-do-part-2/"></a></p>
<p><strong>Update: </strong><a href="http://www.rescuemarketing.com/blog/2009/11/05/100-things-employees-should-never-do-part-2/">Here&#8217;s part 2 of the NY Times &#8220;100 things&#8221; list, along with my comments.</a></p>
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