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	<title>Business is Personal &#187; ebay</title>
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		<title>You have 2 choices: Listen or Die</title>
		<link>http://www.rescuemarketing.com/blog/2008/12/07/ignore-your-customers/</link>
		<comments>http://www.rescuemarketing.com/blog/2008/12/07/ignore-your-customers/#comments</comments>
		<pubDate>Sun, 07 Dec 2008 11:08:58 +0000</pubDate>
		<dc:creator>Mark</dc:creator>
				<category><![CDATA[Amazon]]></category>
		<category><![CDATA[customer retention]]></category>
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		<category><![CDATA[ECommerce]]></category>
		<category><![CDATA[Internet marketing]]></category>
		<category><![CDATA[Management]]></category>
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		<category><![CDATA[Small Business]]></category>
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		<category><![CDATA[ebay]]></category>
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		<guid isPermaLink="false">http://www.rescuemarketing.com/blog/?p=1373</guid>
		<description><![CDATA[photo credit: strochka Anyone who has listed items on eBay on a regular basis won&#8217;t find today&#8217;s guest post from Henry Blodget the least bit surprising.  For years, eBay Power Sellers have been complaining about the company&#8217;s sales-unfriendly tactics and persistence in ignoring their feedback.  The stories in the comments section of today&#8217;s guest post are not [...]]]></description>
			<content:encoded><![CDATA[<p></p><div class="photo_right"><a title="cartoon like" href="http://www.flickr.com/photos/63457841@N00/53461877/" target="_blank"><img class="colorbox-1373"  src="http://farm1.static.flickr.com/28/53461877_322de4c55c_m.jpg" border="0" alt="cartoon like" /></a><br />
<small><a title="Attribution-NoDerivs License" href="http://creativecommons.org/licenses/by-nd/2.0/" target="_blank"><img class="colorbox-1373"  src="http://www.rescuemarketing.com/blog/wp-content/plugins/photo-dropper/images/cc.png" border="0" alt="Creative Commons License" width="16" height="16" align="absmiddle" /></a> <a href="http://www.photodropper.com/photos/" target="_blank">photo</a> credit: <a title="strochka" href="http://www.flickr.com/photos/63457841@N00/53461877/" target="_blank">strochka</a></small></div>
<p><span class="drop_cap">A</span>nyone who has listed items on eBay on a regular basis won&#8217;t find <a href="http://www.alleyinsider.com/2008/11/ebay-traffic-plummeting" target="_blank">today&#8217;s guest post from Henry Blodget</a> the least bit surprising. </p>
<p>For years, eBay Power Sellers have been complaining about the company&#8217;s sales-unfriendly tactics and persistence in ignoring their feedback. </p>
<p>The stories in the comments section of today&#8217;s guest post are not unusual.</p>
<p>This is what happens when you forget who the customer is, why they matter, ignore their feedback and treat them like an easily replaceable commodity.</p>
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