Teamwork means… what?

Teamwork has been on my mind a bit lately, so I thought I’d organize a few thoughts along those lines. Trust is leadership is influence “Every day of your life, people are doing a credit check on you…your trust” – Rick Warren People learn to trust you when you are predictable. When they can predict […]

Making employees feel safe

Gary Vaynerchuk make a safety comment in a video I was watching the other day that struck me to the core. It made perfect sense but I hadn’t really thought about it from quite the angle he came from. While I’ve always tried to listen more than I speak (thanks Dad) as well as “praise […]

Desperate for business?

Recently, I drove past a local shop advertising everything they sell at 50% off. While I don’t like to assume, it’s hard not to wonder if such a radical price cut is anything else but a desperate move to make sales that aren’t happening for the “normal” reasons. When an owner is desperate for business, (at […]

Do you value your clientele?

Business demonstrate what they value through their behavior. Some businesses value what they do, those they work with and most of all, those they serve. They work hard for every lead. Every client. Every order. Every payment. They work to improve their craft every day. They learn from the best of their peers, while extracting and […]

Looking to disrupt a market?

2015 is shaping up to be a big year in Montana for Startup Weekend. With the Billings event already under our belt and three more scheduled this year (Great Falls, Bozeman, Butte), lots of people are looking for startup ideas. One place that gets a lot of interest is “stodgy” established markets that are lucrative […]

Leaders honor their words

Recently, someone in a position of trust and honor was found to have published someone else’s work without attribution. The situation was made worse by their affiliation with an organization whose reputation for trust and honor is sacrosanct. Plagiarism and/or unattributed quotes happen. Sometimes intentionally, sometimes not. Sometimes there are extenuating circumstances, sometimes not. Sometimes, […]

Business culture: Reflected by daily conversation

There are a few commonly-used phrases in business conversation that raise the hair on my neck. Here are three of my favorites, along with one (‘innovation’) that we hear bandied about in the tech press on what seems like an hourly basis. Industry Norms Best Practices Human Capital Innovation They sound like such good things, […]

What to do at that trade show

Something to think about before your next trade show, convention or industry event… Come to the event with an open mind. The worst waste of time and money will occur if you arrive there with a mindset that what you’re doing now is not subject to change. Look at EVERY thing you see and ask […]

You will not receive a reply.

What message do you send to customers when you tell them up front that their feedback will not get a response? How many businesses have you stopped communicating with because they don’t listen and reply? Does anyone feel that way about your business? About you? If you have to do less communicating in order to […]

Would your meetings convince someone to work for you?

What do you use as your secret weapon when you really want to hire someone?   Recently, I heard a CEO say that they routinely use their weekly Friday employee meeting to convince someone to come work for them. Yes, a company meeting. Of 300+ employees. Pressed further, the CEO said that meeting is their […]