Growth, market size and renewal rate

Everyone I talk to wants to grow their business. Yet in the last ~20 years, I can’t recall a single growth conversation that included their renewal rate or the size of the market that remained, until I asked. How big is your market? It’s the question that often provokes people to look away and give […]

Let someone help

This past week seems to have been a perfect storm of paths crossing about getting help from coaches, mentors and teachers. In the past, I have suggested a few times that you should seek out help from those who have been where you are, struggled with some of the same things – and let them […]

Project Management: Is it done yet?

When I was young and a bit green at project management, I somehow managed to have responsibility for a number of big projects. Some came in OK, some never seemed to get rolling properly, some were late, and some seemed to take on a life of their own. A latter group tended to include projects […]

Why do startups fight city hall?

This past weekend, I had a brief discussion about Uber, France, tech startups and the need to “fight city hall”. It all started after I posted a story about an upcoming Paris taxi strike, which is designed to send a warning message to the French government and French people from a highly entrenched monopoly. The message […]

Work Linear vs. Parallel

This week I traveled to Kyiv, Ukraine for meetings with a software team. The meetings went well and I will be on my way home by the time you read this, however I had some travel issues. It’s worth noting that all of the issues I encountered were either created or they were problems that […]

On the playing field, little things matter

Saturday was a bit of a football day. I attended my first Griz game, watched my Razorbacks disintegrate in the fourth quarter (yes, again) and stayed up late watching a fascinating, action-filled Utah / Cal game. It was a day full of watching highly skilled athletes do little things that have a substantial impact on […]

When the smoke clears, will your reputation?

No one in the Pacific Northwest has to be reminded that this is the worst fire season since 2003. Depending on what you do a bad fire season could be a boon, a bust or a non-issue to your business. Over the last couple of weeks, we had communications and marketing oriented conversations focused on the […]

Why do they want to disrupt your market?

The big word in the startup world is disruption, as in “We will disrupt the what-cha-ma-call-it market.” Thinking about last week’s discussion about buying a new vehicle, let’s talk about what disruption is and why “they” want to disrupt our market. Some examples of disruption Paypal disrupted the credit card merchant account market. Old news, […]

Playing sales games

I’ve in the market for a new-to-me rig. I don’t switch rigs very often, so it’s a slow process to make sure I buy it right. I haven’t done this the normal way in over 20 years. Two of the last three were cars for new drivers, so they were cheap, cash purchases with no […]

Take bad competition seriously

I don’t talk much about competitors. I avoid it for a couple of reasons. First, because you have far more to gain by investing time and effort into improving your own business. Second, worrying about what someone else is doing is usually a waste of time since you have no control over their behavior. There are a […]