Perfect is the enemy of done – or is it?

A couple of weeks ago, NASA celebrated the one year anniversary of Curiosity Rover landing on Mars. As someone who has been taking pictures since the ’60s, I still find it amazing that we can tell a satellite orbiting Mars to take a picture of a Jeep-size spacecraft parachuting to its landing 62 million miles away […]

How to Win The Three Inch Tourism War of Words

When I’m on the road, I always take a look at tourism brochure racks. Take a look at this rack in the Havre Montana Amtrak station. It’s a typical floor-standing tourism brochure rack that you might see around your town or at the local chamber of commerce office. I took the photo at this height […]

Choosing a logo is like choosing a spouse

photo credit: TerryJohnston If I had a dime for every time someone got on my case because my blog (much less my business) has no logo, I’d have a lot of dimes. It isn’t because I don’t want one. It’s that logo selection is TOUGH. Selecting a logo isn’t like deciding on a salad dressing […]

Why they leave

Why do they leave your site? Why don’t they buy? Why do they abandon a shopping cart after going to the trouble to shop on your site, select items and add them to a cart in the desired size and color? This might give you an idea or two…

Do you see the future or the fingerprints?

While watching this, some will complain about the system running Windows, while others will wonder aloud why anyone would want to use it, grumble about specific features, or wring their hands over privacy implications much less the cost. Some might even focus on the hassle of removing fingerprints from the advanced technology’s surfaces. What do […]

What’s your plywood?

“When youâ??re a carpenter making a beautiful chest of drawers, youâ??re not going to use a piece of plywood on the back, even though it faces the wall and nobody will ever see it. Youâ??ll know itâ??s there, so youâ??re going to use a beautiful piece of wood on the back. For you to sleep […]

Producing Trust

photo credit: audreyjm529 Last time (in the context of being trusted, and what a business must do to re-establish trust), I talked briefly about vendors who announce software years before they plan to ship it, including firms that never ship what they’ve announced and taken payment for. On occasion, early announcements are a legal requirement […]

Opening eyes with a slider

photo credit: NY Times and GeoEye I spend a lot of time working with/talking with programmers. If you spend time discussing software, websites, or life in general with them, you might get the idea that they are serial complainers. While a few might live up to that, a substantial part of a programmer’s work is […]