Why Street Cleaning Is The Most Important Job In Your Business

Imagine that your attention to quality is so weak that you could make enough bad product today (or next week) to actually kill your company. Who was monitoring their sanitation processes, other than the understaffed, seemingly incoherent USDA, who actually thought about it for a few days before asking for the recall, for reasons that […]

Business owners can’t get a hit unless they swing the bat.

A few weeks ago, I decided to celebrate winning a Glazer-Kennedy (GKIC) contest by having a contest of my own. To enter, you needed to send me the best testimonial you have. It could be about you, about me, or anyone else. The best testimonial would do what we talk about here when discussing what […]

Competing with Walmart – this guy gets it.

Last week, a story in the Flathead Beacon (a weekly print/internet paper that carries my business column) discussed a Whitefish MT store called Main Street Art and Crafts Supplies. Main Street offers arts and crafts, but takes things to the next level, by offering classes in cake decorating, stained glass, etc. One quote leaped out […]

San Diego recruited for performance AND character. So should your business.

CNN is reporting a deal between Federal prosecutors and Michael Vick’s legal team regarding the dog fighting related charges filed against him, which include the use of cruel methods of execution of his dogs. Vick’s troubles are another in a seemingly endless list of athletes whose millions, homes, cars, companions and business interests aren’t enough […]

If you pay your people minimum wage, you are an idiot.

Earlier today, I got an urgent email warning me about the recent minimum wage hike. The Fair Labor Standards Act increased the federal minimum wage in three steps: July 24, 2007, $5.85 per hour July 24, 2008, $6.55 per hour July 24, 2009, $7.25 per hour If you have employees in your store making minimum […]