He could have ignored us, gone through the line, and scampered back up to his office with his lunch – but he didn’t. Despite having billion dollar things on his mind, he took the time to say hello to a wet behind the ears newbie and his grandma.
Last week, we discussed single points of failure, noting that eliminating them from critical systems is a management responsibility. How managers think about critical systems (and everything else) directly impacts outcomes. It isn’t about being more sophisticated or smarter than others. It’s often as simple as asking a question that no one else has the […]
Politics and work – do they mix well? As political communication seems to approach something resembling “say nothing or go psycho“, politics can become tougher at work. I love intelligent conversations with people I don’t (and do) agree with. But finger poking, red-faced, screaming rants? I’m gone. I’d rather watch hot dogs being made. That […]
Delegate once you’ve hired. Let them prove they can handle the work you hired them for. Leverage the time gained on the work you’re best at.
The news seems to document a consistent parade of unethical behavior by executives. You see it both in “startups” (Uber, Theranos) and in more traditional large corporations. Even if you ignore Enron, Tyco, and the well-known cases, they’re in the news almost every week. Have you ever wondered how so many people with a severe […]
Last week in “Reflecting on Leadership“, I said “The more I thought about it, the more disturbing this reflection became. I thought back to any number of employers and client businesses and the training they offered to new team members. Training was never about preparing a new (albeit, sometimes experienced) employee to succeed / survive […]
Recently, I’ve been catching up on the Jocko podcast. Jocko is a former Seal who has built a leadership training business. As you might imagine, the podcast tends to focus on military leadership. Sometimes there are guests on the show, sometimes they’re going over a book, which could be anything from recent works to a […]
If you get enough email from “gurus” and you see enough Facebook ads, you will find yourself reading discussions about that unicorn of unicorns, the self-managing business. It sounds amazing. “You mean I’ll have the freedom to go skiing, hiking, or fishing and when I return, my business will better than it was when I […]
We have attorneys, insurance, OSHA, safety regulations, procedures, safety gear, training, etc to help us protect our business, while keeping our staff members & customers safe. We know that in some markets, someone still might get hurt despite all our preparation, training, safety equipment, etc. If you run a hotel with a pool, offer zip […]
Wall Street loves “events”. An event in their context might be a CEO saying something incredibly stupid that affects the stock price, gets the CEO fired, or both. A good example is the Lululemon CEO’s yoga pants comment back in 2013. If something good happens, they usually see it as a reason to buy, except […]