Who on your team is wired for tough situations?

In every sport, a team’s best players want the ball when the game is on the line and nothing but an amazing performance will help their team win the game. Regardless of the potential cost to them personally, the risk of failure and the pressure of the moment, they take charge during tough situations. In […]

A well-armed minutiae: Urgent, not important.

Yes, I said “minutiae”, not “militia”. The similarity and power of these two words struck me, so I thought I’d substitute one for the other. One of the most dangerous things in your (and your team’s) day to day productivity is the “crisis of the unimportant”. IE: tasks that seem important only because someone interrupted […]

Look beyond today, ourselves, our businesses

Recently, I read an article that provoked the reader to pay more attention to the big picture and look beyond the immediate meaning of day to day events. The premise of the piece was that “little”, seemingly unrelated events have repeatedly lead to regional or global events throughout history – such as the “minor assassination” […]

Accountability and tapdancing

You may have seen a recent video of a Senate Finance Committee hearing with the Chairman of the Board of a large bank. He was being questioned about his accountability for his company’s behavior regarding opening new accounts on behalf of their clients. Form your own opinion about the hearing. We’re here to discuss why […]

Focus alone isn’t enough.

If you’re a frequent reader on business improvement, you’ll undoubtedly read something that encourages you to focus. Focus on one niche. Stop multi-tasking and focus. Worry about the numbers – they should be your focus. Focus on the customer or on your employees, or on <insert list of more focus items here>. OK, so what […]

Would a succession plan save your business?

What happens the day after you’re gone or incapacitated? Do you have a succession plan in place for your business? While I suspect that most business owners have taken care of the family side of things – i.e., they have a will and/or a trust, etc. Has the business been taken care of? We’ve talked in […]

Teamwork means… what?

Teamwork has been on my mind a bit lately, so I thought I’d organize a few thoughts along those lines. Trust is leadership is influence “Every day of your life, people are doing a credit check on you…your trust” – Rick Warren People learn to trust you when you are predictable. When they can predict […]

Micromanagement… is there a cure?

What is micromanagement? I suspect everyone who experiences it has their own definition. Wikipedia describes it as “micromanagement is a management style whereby a manager closely observes or controls the work of subordinates or employees. Micromanagement generally has a negative connotation.” “Closely observes or controls” could be good or bad, depending on the context. It’s […]

Complete the important work

What are you not getting done? Why aren’t you getting those things done? Does important work often go undone? If so, is that work truly important? Delegation Why aren’t you getting those things done? Is it because of other things that keep you “busy”? Are you busy because you aren’t delegating enough? Are you unable […]