Would one “minor glitch” bring down your company?

Last October, we discussed the single slip-up that doomed a beef company. Not just doomed it, but in fact, put it completely out of business. A single stumble kills a decades-old business. Today, a “minor glitch” (according to MSN) caused South Florida’s power grid to puke, and the resulting chain reaction caused two Florida nuclear […]

Why Street Cleaning Is The Most Important Job In Your Business

Imagine that your attention to quality is so weak that you could make enough bad product today (or next week) to actually kill your company. Who was monitoring their sanitation processes, other than the understaffed, seemingly incoherent USDA, who actually thought about it for a few days before asking for the recall, for reasons that […]