Why so many privacy policy updates? Part 2 of 2

This week, we’ll continue discussing why you’ve received so many privacy policy updates lately. Over the last decade, the trifecta of poor security controls, poor user-behavior controls (ie: can you bring a USB drive to work and plug it into a cash register?), and criminals crossed paths to produce repeated data breaches. You’ve heard of […]

Why so many privacy policy updates? Part 1 of 2

If you buy stuff, do business, and/or take courses online, you deal with someone who collects your email & other personal info. Recently, you’ve probably received numerous emails regarding changes in their privacy policy. A privacy policy documents how a company uses the data they collect during the process of selling something or providing content […]

Why do startups fight city hall?

This past weekend, I had a brief discussion about Uber, France, tech startups and the need to “fight city hall”. It all started after I posted a story about an upcoming Paris taxi strike, which is designed to send a warning message to the French government and French people from a highly entrenched monopoly. The message […]

Senate may drop the soap (maker)

About six years ago, there was a big fuss about the CPSIA, a law that was written to sharply reduce lead in clothing, toys and other items made for children under 12. Why lead? Lead poisoning causes developmental and neurological damage in young children, including by breathing dust from peeling lead paint. I made some noise about the law as […]

Do you manage perception or reality?

This “Sorry” image is what you see on YouTube when you’re prevented from viewing a video because the uploader decided not to make their content available in your country. In this case, the video was a seven minute news clip from 1970. NINETEEN SEVENTY. I understand how allowing a viewer in another country to see […]

What does your community’s welcome mat say?

photo credit: archerwl A state association of businesses has pushed legislation into our state house that would limit the on-premise retail sales volume of a related group of businesses. Yes, we talked about this recently, but today let’s go beyond this one business, this one time. That situation is just a symptom of a far […]

How to keep cloud service failures from affecting your business

photo credit: kevin dooley You look at those prices for Amazon cloud services and think you’re getting a deal. Fact is, you are. You’re hiring a professional staff to run your systems in a very-high-quality environment and paying little for it. But are you using these cloud services in a way that protects your business? […]

Out of Stock

photo credit: Zigar When your store is out of stock on an item…what does your staff do and say? When I was out of state not long ago, I looked around for a pair of light hikers for everyday wear. I knew exactly what I wanted right down to the model name. I visited a […]

Where were you when the iPhone and Kindle were being designed?

photo credit: truedudi As we discussed yesterday, anti-competitive businesses sometimes do “unfair” things. Occasionally, they commit illegal acts to gain an edge. Commonly mentioned examples include bribing officials to get contracts or have them look the other way on enforcement or quality issues. Sometimes the unethical things are illegal, such as refusing to sell spare […]