Marketing automation won’t save you

We’ve talked about marketing automation on and off over the years. On any number of occasions, I’ve suggested that you use these tools because they can help you get things done that most businesses simply can’t (or won’t) get done any other way. That’s still true. Even so, it’s important to understand that buying and […]

What’s your growth plan?

Last week, we talked about the mechanics of growth, focusing on the important of renewals / repeat business to your growth. We skipped over one of the more important aspects of figuring out how to grow: what you want your business’ growth destination to be. Are you the “doer”, the “p and p’er” or both? […]

What’s important when getting started?

A young man I know is getting started in business. He provides handyman services for homeowners. In a display of wisdom beyond his years, he asked his Facebook connections for things to read and people to talk to re: business advice. Getting started means wearing several hats Running a business on your own means you […]

Independence Day for CFalls

Last week, we talked about the plant closing in Columbia Falls, MT. This week, I’d like to talk a little more about this part: Even though we’ve been here before, that doesn’t make it any less scary, worrisome, or frustrating. The pressure to produce cash flow to feed the family and pay the bills is […]

Columbia Falls is not a redundant facility

We’ve been here before. We’ve listened to a major employer who for decades said one thing and often did another. We’ve heard whispers and listened to double talk about what’s in the ground (or isn’t) and about plans to reopen and what the future holds. Our future is not our past. We’ve seen Plum Creek […]

Are you battling complacency?

One of the most serious challenges that a company can face is complacency. Whether it takes root among the leadership, the team or even their clientele, it can create permanent damage. Complacency in leadership You may have heard comments like these if your company’s leaders have become complacent: “We’re doing ok. I don’t see any […]

Senate may drop the soap (maker)

About six years ago, there was a big fuss about the CPSIA, a law that was written to sharply reduce lead in clothing, toys and other items made for children under 12. Why lead? Lead poisoning causes developmental and neurological damage in young children, including by breathing dust from peeling lead paint. I made some noise about the law as […]

You aren’t the business owner you need to be

A while back, I had a conversation with the CEO of a $60 million software company that hit me pretty hard – and the lesson is one that all business owners need to keep in mind. This CEO was talking about how he feels constant pressure to improve himself so that he can be ready to […]

X-Ray glasses and other fundamental secret weapons

When I’m working with people, it’s not unusual to get a fair number of questions from people asking me about tools, techniques and ‘where I got or learned about <whatever>’. 5 things/people jump out at me, in no particular order: Mindmapping (I use MindManager from MindJet.) Great for organizing a wide range of seemingly unrelated […]