Doing ahead, not just thinking ahead

Quite often, I talk with business owners about thinking ahead. Something that happened yesterday tells me that I need to change my terminology to “Doing ahead.” Why the change? Primarily, I’m concerned that small businesses are thinking ahead, but stopping there. Thinking ahead discussions often include strategic thoughts of putting yourself out of business by […]

The big showrooming lie: “It’s all about price.”

photo credit: Bert Kaufmann Last time, we talked about how showrooming is impacting the retailer, briefly discussed what causes it and covered how a home store’s effective website selling experience helped me save time by avoiding a trip to a store that couldn’t decide whether it could help me. All the retailers say it’s about […]

Are you being showroomed?

photo credit: DaveLawler If you have a retail store, you’ve almost certainly had people showrooming in your store. If you haven’t heard the term,”showrooming” can be summarized as “shopping at local stores to check out an item before buying online.” Showrooming takes different forms and includes: Price checking items on the internet while walking through […]

WalMart: “We don’t care”

photo credit: wachovia_138 Listening to WalMart’s VP of Information Technology and their lead e-commerce exec talk on Fortune Brainstorm Tech this morning, they said “We don’t care whether or not you buy in the store, online, via mobile, etc.” Where they went one step further: They gave local store managers credit for ALL sales that […]

Black. Small Business. Cyber.

photo credit: Skley Black Friday is behind us. Small Business Saturday is behind us. Cyber Monday is behind us. So now what? While these three events are primarily focused on retail, they expose an underlying weakness that most small businesses need to deal with. Having a PLAN. Maybe this seems obvious. It should, but the […]

Is the lack of Wal-Mart actually a tax?

photo credit: Lordcolus A lot of thoughts come to mind both ways about Wal-Mart‘s effect on local businesses and consumers. No shortage of them are provoked by this Forbes op/ed saying that the lack of access to Wal-Mart in NYC is actually a tax, and continues by stating that building a WalMart in NYC is economic […]

The force is strong with this Congress

photo credit: PixelManiatiK For decades, I have avoided getting involved in politics mostly because it has a way of seriously annoying me. As I hope you’ve noticed, I’ve also avoided getting politic-y here at Business is Personal – maybe with the exception of discussions regarding the CPSIA. Despite my best efforts, Congress is working overtime […]

Stampedes and shootings: Just another Black Friday

It’s hard to imagine why big national retailers continue to play the fools game, thinking that by discounting their prices 40-50% or more they’ll increase their profit. Perhaps they think they’ll make it up on volume. When you cut prices, the first thing that you give up is a piece (or all) of your profit. […]

Buying local: Bigger than the bailout

In today’s guest post, America’s Best Companies made a series of videos that do a great job of illustrating the potential impact of box stores and similar entities on a community’s small businesses. I think they’re worth sharing, so here they are. Each of these videos are about 90 seconds long, or thereabouts. Food for […]