I have this vendor who makes me a little bit nuts.
When communicating with them, I feel like I’m trying to get my golf clubs from an ex-wife who hates me.
You know how it goes… If I ask her the wrong way, she’ll wrap them around a tree in the front yard and say “Here ya go, honey!”
Result: I ask very delicately.
I can’t imagine why anyone would purposely position their clients like that, so I have little choice but to believe they are unaware of this situation. I have no idea how that could be, but you knew that already.
Trouble is, when you’re in that sort of position, you really can’t even suggest to them that they might address the issue. Back to the golf clubs.
So what do I do? Mostly, I’m forced to ignore it because I can’t do anything about it.
What about you?
Do you have a critical path vendor that makes you feel that way?
If so, did you find a new critical path (not just a vendor, a whole path) or do you just put up with it because you can’t get that one thing anywhere else?
In my digging around, I hear the latter most of the time and I just don’t get it.