I despise the term human capital

I despise the term human capital and its partner in crime, people assets.

That aside, if you don’t take care of your staff, they are far less likely to be able to take care of your clientele and thus, your business, in a way that you would prefer and expect.

Like anything that you’d like to retain and improve upon, your staff requires your attention and this comes in several forms.

To that end, this NY Times piece from Tony Schwartz and Christine Porath nails it.