How do you know which customers want to be an insider?

This past weekend, I checked off two to-do- list items with one visit to @OnyxCoffeeLab. First, I was looking for a good locally-owned place to sit, sip and write. A coffee shop. Second, I was meeting with the founder of a @StartupWeekend-born startup to discuss how it would go forward. It started off nicely enough […]

The Amazon Prime Directive

photo credit: mendhak What did you learn from – and change in your business – after Amazon launched Amazon Prime? If you aren’t aware, Amazon Prime is a membership-based service that provides access to Amazon video-on-demand and free Kindle books from the Kindle lending library – but more importantly, it upgrades all purchases to from […]

I know this sounds awful

photo credit: Badruddeen On a late afternoon errand run, I stopped into a local hardware store for a bag of potting soil. I asked the woman at the counter if they had any left. She stared back at me as if I had asked her for a date (she was at least 25+ years younger), […]

Loose lips raise communities

It’s Saturday morning, so the ritual of before-anyone-else-rises reading, writing and coffee is, as no one ever really says to anyone else, “on like Donkey Kong”. After closing out a couple of chapters and heading to the laptop to write, I happen to see a piece in the news about a local who is heading […]

Is the lack of Wal-Mart actually a tax?

photo credit: Lordcolus A lot of thoughts come to mind both ways about Wal-Mart‘s effect on local businesses and consumers. No shortage of them are provoked by this Forbes op/ed saying that the lack of access to Wal-Mart in NYC is actually a tax, and continues by stating that building a WalMart in NYC is economic […]

Losing Supermarkets

photo credit: HÃ¥kan Dahlström Two years ago, the San Francisco Chronicle wrote about the closure of San Francisco’s neighborhood supermarkets, a trend that continues today. The stores weren’t closing because of a lack of profits. They’re closing because developers were offering a ton of cash for the big, wide-open spaces they held (parking lots, box […]