Hire for commitment over ego

The difference between a strong business leader and a weak one is easily detected: Who do they surround themselves with – and why? Do they hire for commitment or ego? Time and time again, you can see examples in business where a business owner surrounded themselves with one of three kinds of people: The kind […]

Filling cracks with automation and metrics

How many emails did you send last Tuesday? How many phone calls did you make last Thursday? How many things fell through the cracks last week or last month? The first two are trivia until you start thinking about the time they consume compared to the return they produce. The last one is the big one: tasks […]