Prevent lost customers with these five words

Small businesses are always interested in getting more new customers, but sometimes forget that keeping existing customers is less expensive than the cost of replacing them. While products, services and customer support are critical to the health of your business, it’s critical to maintain a strong connection with your customers through properly timed communications. Tending […]

Creating the slot machine that never loses

photo credit: dlr2008 I‘ve had a survey going on the site here for a while. It asks “What’s your biggest marketing challenge?” 25% of respondents have said “Making time to do the marketing”. That tells me that those folks still aren’t tracking the response they get to their marketing. Why? If your marketing has been […]