Work, Caring, and Filtering Employers

While last week’s “don’t work and don’t care” piece was inspired by comments about millennial workers, those “tests” evaluate things important about all prospective employees. Yet there’s more. One non-millennial responded: “Saw your blog post. Filtering employees is only part of the problem. The other side of the coin is filtering employers.” Exactly. So how […]

The Value of Trust

In personal relationships, trust is something we generally have a handle on. We know whether or not to trust a family member or friend (and how much) based on their behavior over time. In a business environment, things may not be that simple. Think about it… If you have employees, do you trust them? If […]

Consistency vs. inconsistency

Consistent behavior, delivered consistently, is looked upon by your clients as a good thing. Even if your consistent behavior is patently customer antagonistic (yes – such companies do exist), at the least, the customers who continue to tolerate such behavior will know what to expect from you. On the other hand, inconsistent behavior consistently drives […]

Employee metrics and the fantasy football parallel

My son and his friends talked me into joining their NFL fantasy league this season. A fantasy team owner “drafts” players and those players’ statistics are used to score points each week. You face off against one other team owner in the league. The owner whose players score the most points that week determines who […]

Which little things do you let slide?

We often let little things go because we have “bigger fish to fry”. We prioritize tasks, clients, products and services over others of the same sort because we have to. Prioritization of what’s important today over what might be important tomorrow, or even later today is perfectly normal. We have to do it. The challenge […]

Are you battling complacency?

One of the most serious challenges that a company can face is complacency. Whether it takes root among the leadership, the team or even their clientele, it can create permanent damage. Complacency in leadership You may have heard comments like these if your company’s leaders have become complacent: “We’re doing ok. I don’t see any […]

Hiring Millennials

Are you hiring Millennials? How’s that going? Some people love them, some do little more than complain about them and their penchant for selfies. The oft-parroted “party line” is that Millennials are entitled slackers with no work ethic who don’t take initiative, aren’t responsible, etc. Meanwhile, many employers¬†say¬†“We can’t find qualified people who want to […]

Culture defines who has your team’s back

How tight is your staff? What’s the culture of the team? Do they trust one another? Do they trust you? Do your employees know you have their back? Do they know their peers have their back? Can everyone on your team depend on the processes, systems and people involved in your business? If you said […]

Making employees feel safe

Gary Vaynerchuk make a safety comment in a video I was watching the other day that struck me to the core. It made perfect sense but I hadn’t really thought about it from quite the angle he came from. While I’ve always tried to listen more than I speak (thanks Dad) as well as “praise […]

Beware national distraction season

National distraction season is upon us. Are you ready? No, I’m not talking about bowhunting season. Work is a distraction from bow season, not the other way around, right? Seriously though – I’m referring to election / political season and the drama it brings to the workplace. Last time, we discussed in general terms some […]