Accountability and tapdancing

You may have seen a recent video of a Senate Finance Committee hearing with the Chairman of the Board of a large bank. He was being questioned about his accountability for his company’s behavior regarding opening new accounts on behalf of their clients. Form your own opinion about the hearing. We’re here to discuss why […]

Are you battling complacency?

One of the most serious challenges that a company can face is complacency. Whether it takes root among the leadership, the team or even their clientele, it can create permanent damage. Complacency in leadership You may have heard comments like these if your company’s leaders have become complacent: “We’re doing ok. I don’t see any […]

Teamwork means… what?

Teamwork has been on my mind a bit lately, so I thought I’d organize a few thoughts along those lines. Trust is leadership is influence “Every day of your life, people are doing a credit check on you…your trust” – Rick Warren People learn to trust you when you are predictable. When they can predict […]

Micromanagement… is there a cure?

What is micromanagement? I suspect everyone who experiences it has their own definition. Wikipedia describes it as “micromanagement is a management style whereby a manager closely observes or controls the work of subordinates or employees. Micromanagement generally has a negative connotation.” “Closely observes or controls” could be good or bad, depending on the context. It’s […]

Complete the important work

What are you not getting done? Why aren’t you getting those things done? Does important work often go undone? If so, is that work truly important? Delegation Why aren’t you getting those things done? Is it because of other things that keep you “busy”? Are you busy because you aren’t delegating enough? Are you unable […]

Project Management: Is it done yet?

When I was young and a bit green at project management, I somehow managed to have responsibility for a number of big projects. Some came in OK, some never seemed to get rolling properly, some were late, and some seemed to take on a life of their own. A latter group tended to include projects […]

Leading your team to goal setting

Last week, I suggested that you communicate company goals to each team member so that your company-wide goals have context for them in their daily work and with their department’s goals. That’s only part of the job when working with team members and goal setting. The other part is making sure they have a process […]

Is your New Year planning done?

New Year planning for your business is often a mechanical process involving adding x% to various budgets and reducing others or leaving them the same. While financial planning is important, be sure to invest some time at a deeper level so that next year isn’t simply a repeat of this year with a different calendar. […]

Culture defines who has your team’s back

How tight is your staff? What’s the culture of the team? Do they trust one another? Do they trust you? Do your employees know you have their back? Do they know their peers have their back? Can everyone on your team depend on the processes, systems and people involved in your business? If you said […]

Making employees feel safe

Gary Vaynerchuk make a safety comment in a video I was watching the other day that struck me to the core. It made perfect sense but I hadn’t really thought about it from quite the angle he came from. While I’ve always tried to listen more than I speak (thanks Dad) as well as “praise […]