Taking initiative only happens when your people know it’s safe to do so. If they have the tiniest inkling that taking initiative might cost them their job, many will avoid doing so.
25 years ago, I was writing some software for my father in law. Sometime during the process, my computer locked up and lost a bunch of work. The first time this happens, the experience is seared into your brain. I had to redo a bunch of work. Recoverable, but annoying. The painful process was made […]
Does your team act like they work in your industry, or do they provide service at a higher standard?
Many of the company owners I know are “one person shows”. IE: The owner does it all. Sales, marketing, product development, customer service, finance, toilet cleaning, you name it. Having been there, I know “The Struggle”. Too many things to do, and they never stop coming. How do I automate and free up some time? […]
Over the last few months, a business that I’ve frequented for more than a year has started showing signs that it’s having difficulties. Does your business show signs like that?
Management problem: Allowing any critical system to have a single point of failure, whether the failure involves people, technology, or the owner’s health.
Brain drain can create nightmares for small businesses as well, but you don’t need massive processes and expensive tools to tackle it.
How much of what your company does absolutely MUST be done by you? How many hours a week do you spend doing those things? What if you could do 10-20 more hours of that per month. After a few months, what if you refined that new ability three or four times? Think hard about that. […]
When you’re asked about selling your company, it’s often unprovoked. You haven’t listed it or said you’re ready to retire. “I’m not ready”, you might think.
Several times over the last month or so, I’ve suggested refocusing on important work. I’ve suggested paying attention to long-procrastinated tasks. There’s high value in moving on to bigger things and relieving your mind of the self-persecution of procrastination. All of this tends to demand that you do four things: Prioritize. Delegate. Outsource. Focus. We’ve […]