Update: Transparent Economics

Here’s some suggested reading in a follow up to my post “Transparent Economics“: A NY Times article about steps airlines are taking to make planes more efficient. Smart stuff. Kudos to them for looking at everything, but not just cutting for the sake of cutting. Quoting from the article: â??Our fleet is over 500 airplanes,â? […]

Firing a client

I had dinner with a client night before last and that topic was one of the things we very much agree on – when to send a client along to another vendor. His story was not unusual. You’ve all probably had it happen to you in one form or another. A new client left voice […]

Saying no to business

Do you say no? I’m always in fear of not having enough business, so I say yes to projects that might not be a perfect fit or that I don’t have time to tackle effectively. So for me, the question would be, how do I know when to say no? That’s a quote from a […]

Operations and Details: Why you need a passion for crossing the T and dotting the I

One of the very few troubling things about living in a small town or a rural area is that sometimes, not all that often, but sometimes (yeah, I repeat myself), you find yourself “forced” to use a vendor that drives you crazy. Because of what appears to be a lack of passion about operations and […]

Is your business dependent on suburbia?

photo credit: wili_hybrid Today’s guest post comes from TED. It’s a 20 minute video presentation by James Howard Kunstler about the “Tragedy of Suburbia”, and there is a strategic business message in here that is worth examining, especially given what is going on in the energy business. Is your business dependent on the current structure […]

American Airlines tests the law of unintended consequences

American Airlines has had only a few advertising slogans over the last several decades. We know why you fly. We’re American Airlines. (Uh, because it takes too long to drive?) Something special in the air. (It was the dog, really!) Doing What We Do Best (and that is?…) That isn’t where the PR is coming […]

Money loves speed

photo credit: Amnemona Dan Kennedy is one of the many well-known business experts who can often be found saying “Money loves speed”. What they mean is speed of implementation. IE: How fast do you take information and take action on it? The faster, the better, as far as your wallet is concerned. For example, we […]

Pet peeves and your business’ addiction to crack

photo credit: MoToMo Who hasn’t either had a plumber hanging out of their sink, or heard about one? You know the stereotype. Some guy’s rear end is hanging out from under your sink, his pants are not quite the right size, and “too much information” is pointed right at you. It’s like looking at a […]

Keeping score is important for your business

photo credit: Looking Glass If you’ve been reading this blog for long, you’ll have read a few posts about the value of measurement. Measuring marketing response is the primary thing you’ll find, but as a CFO friend of mine says, “That which is measured will be managed”. Seth starts off talking about the green marketing […]

If your business disappeared, would anyone notice?

photo credit: Lee Jordan On last Friday’s radio show, I asked my listeners the rhetorical question: “If your business disappeared, would anyone notice?” Perhaps a more realistic question: If a “Closed” sign was in the window tomorrow, without warning…would anyone really care? Or would they simply drive down the street to the next business that […]