Rapping McDonald’s order gets a bad rap

While the above video is several years old, this news piece about a real group of would-be rappers placing their order via rap is not only new, but managed to get the boys arrested. How would your employees react? How would you react? The obvious answer to their order is… “Do you want fries with […]

Coffee: The new “Do you want fries with that?”

photo credit: Jsome1 Anyone who has studied business or marketing for any period of time has looked at the impact that one sentence has had on McDonald’s. It gets used in sales training every single day because almost everyone is familiar with that upsell. In some cases, it has become a punch line. The increment […]