Politics in the workplace

Politics and work – do they mix well? As political communication seems to approach something resembling “say nothing or go psycho“, politics can become tougher at work. I love intelligent conversations with people I don’t (and do) agree with. But finger poking, red-faced, screaming rants? I’m gone. I’d rather watch hot dogs being made. That […]

Lucy and the Aluminum Football

photo credit: vramak Lately, there has been a lot of talk in the news and around the Flathead Valley about the Bonneville Power Administration (BPA) offering a four year power supply deal to Columbia Falls Aluminum Company (CFAC). The deal is subject to environmental review and other what-ifs, so it isn’t a done deal quite […]

A business problem, not a water problem

Photo credit: Michael Hyatt When book publisher Michael Hyatt posted this image saying “When you read this at Panera, you know your city has a water problem”, it struck me as a business problem. Sure, the city might have a problem, but that shouldn’t be your customers’ problem. Every day, we must adapt to the […]

The President of You

photo credit: dev null Been talking about this for a good while, glad to find someone else who agrees. There is one President who matters to your business: The President of you. What you do today, tomorrow, the next day and every day to improve your products, services, customer support, and to continue to provide […]

Social media mistakes small business owners should avoid

photo credit: notmpres Today we’re going to talk about three mistakes that I advise small business owners not to make when getting into social media. #1 – Don’t be a firehose One of the easiest things to do – and most important to avoid – is the temptation to flood the place with automated messages. […]

Watering down your message

photo credit: NyYankee While grumbling to myself about the effectiveness of the “Making CPSIA testing economics reasonable for small business” population (my name for a number of “us”, not a name this non-group group has adopted), I continue to be disappointed in the actions being taken by Congress to repair the Act. With that, I […]

The force is strong with this Congress

photo credit: PixelManiatiK For decades, I have avoided getting involved in politics mostly because it has a way of seriously annoying me. As I hope you’ve noticed, I’ve also avoided getting politic-y here at Business is Personal – maybe with the exception of discussions regarding the CPSIA. Despite my best efforts, Congress is working overtime […]

CPSC issues “guidance” for thrift and resale shops re: CPSIA

photo credit: pixeljones Earlier today, the Consumer Product Safety Commission (CPSC) issued a press release to clarify their intent regarding the Consumer Product Safety Improvement Act (CPSIA) as it relates to thrift stores, resale shops and the like. The full press release can be found here, but the operative text is this: The new law […]

Your son’s Pinewood Derby car: a “banned hazardous substance”

photo credit: midiman Random thoughts get me in trouble sometimes. Today I got a call from the service manager of one of our local Chevy dealers. Every February, the troop helps them by hand washing 250-280 cars during the dealer’s annual customer care clinic. It’s a brilliant free event that gets the dealer’s customers into the […]

What you should be doing about the CPSIA

photo credit: Gustty I spent some time on the phone today with Senator Baucus’ office in DC. Ended up spending about 20 minutes with Bruce Fergusson, Baucus’ business specialist in this area.  Bottom line – he said this: If you contact your reps/Senators, calling them by phone is far and away the best thing to […]