Can you predict future revenue?

Lightning arrives before thunder. In the book, “The Go-Giver”, Bob Burg uses thunder and lightning to illustrate the before/after of delivering value and receiving revenue. It’s a good analogy to explain that relationship – particularly for first-time clientele. There’s another revenue relationship that you need to have under control: You should generally be able to […]

Tick, tick, tick. What are spare minutes costing your business?

So how much is each minute costing you? Now is not the time to be letting them slip away unused. If you own an quick lube oil change store and it takes you 11 minutes on average to change the oil in each customer’s car, your store loses $39.95 every time there isn’t a car […]