Structure becomes infrastructure

A couple of weeks ago, we discussed the value of checklists. Checklists provide an obvious memory support mechanism and a sequence of events for work processes, but their value extends beyond that. They’re one of many tools you can use to provide structure to work processes, a comforting “I’ve got your back” to new employees […]

The Zen Ten

photo credit: h.koppdelaney I was over at earlier in the week and stumbled across a link to this ZH-inspired poster at It’s a little quirky for the serious business type, but the message is all business. Check it out, it’s today’s guest post.