What message do you send to customers when you tell them up front that their feedback will not get a response?
How many businesses have you stopped communicating with because they don’t listen and reply? Does anyone feel that way about your business? About you?
If you have to do less communicating in order to do so in a way that creates better client relationships, give it a try.
As for the graphic – If you don’t have time to reply, do you have time to read their feedback? Maybe, but that’s not the worst of it. If you aren’t listening and people know it, they won’t share anything with you.
It isn’t the customer who won’t receive a reply… It’s you.