Your people are like a typewriter

Xvxryonx makxs a diffxrxncx

Somxtimxs I gxt to thinking that what I do doxsn’t mattxr. But whxn I start thinking that way, I rxmxm­bxr my old typxwritxr. Most of thx kxys workxd finx most of thx timx. But onx day, onx of thx kxys stop­pxd working altogxthxr. Only onx, and that rxally mxssxd xvxrything up. So whxn I’m txmptxd to say, I’m only onx pxrson, it won’t makx much diffxrncx if I don’t do this quitx right, I rxmxmbxr my old typxwritxr. And I say to mysxlf: “I am a kxy pxrson and nxxdxd vxry much.”

Adapted from the book “Inside the Magic Kingdom“, used with the permission of the publisher.

Not understanding this vital concept can make the difference between an employee and a great member of your staff who constantly contributes to the bottom line.

Everyone, from the janitor to the CEO has to think in this manner if your company is to continuously improve.