Categories
Automation Customer service Management Sales Technology

Would you send a customer home for 48 hours?

One of my suppliers does.

See, 3 of the material suppliers to my wholesale business have online ordering.

One of them, naturally the one I use the most, is the one that I had never used online.

Sooo, when I got in a pinch for some supplies a few weeks ago, I figured that ordering online would be faster. Plus, it was after their normal business hours – the perfect time to make sure my order would be in the pipeline first thing in the morning…

Think again.