Customer service Employees Retail Small Business

Going a step past ordinary

fairy tale;bajka
photo credit: TanjaN1

Today’s guest post is (again) from Church of the Customer, where Jackie is talking about a recent dress shopping experience at J. Crew.

Whether you are a retailer or not, how can you use what she experienced in your business?

Automation Competition Public Relations Social Media Technology yahoo

Get a new plumber: Yahoo Pipes

Plumber James #2
photo credit: MoToMo

I linked to this a few weeks ago in Delicious, and I’m working on a market research video/audio product that includes use of Yahoo Pipes, but I just can’t resist.

Yesterday’s COTC post about’s use of Yahoo Pipes was an excellent illustration of the cool usefulness of this tool, so we’ll start this discussion a little early by making note of this COTC post.

See the post here:

It’s a different animal than Google Alerts, but clearly very useful with a little bit of thought.

Don’t let the whacked out diagram scare you. It’s pretty easy to use. Make note of how Kingsley uses the Pipe to keep tabs on his company.

Smart stuff. We’ll come back to this before too long:)